Software Developer with IT Support Experience

Location: Warwickshire (Onsite, 5 days a week) Salary: Up to £48,000

My client is seeking a highly motivated Software Developer with a strong background in 2nd and 3rd line IT support to join our organisation. The ideal candidate will have 2-3 years of experience in IT support and expertise in PHP, HTML, and CSS. This dual role involves both software development and maintaining smooth IT operations to ensure minimal downtime.
Responsibilities:

• Provide 2nd and 3rd line support for end-user issues (PCs, mobile devices, and office applications)
• Manage helpdesk tickets and provide timely resolutions
• Support and configure servers (Windows 2019, O365, VMware, Linux)
• Provide additional business support, including building management systems
• Assist in IT operations and projects
• Offer network support and maintain cybersecurity measures (e.g., EDR)
• Assist in the development and maintenance of internal and external web pages

Requirements:

• Strong experience in PHP, HTML, and CSS
• Proven support experience with Office365 administration, MS Office applications, Windows 2019 server, VMware, Linux, PC hardware/software maintenance, and networking
• Excellent problem-solving skills and ability to handle multiple tasks
• Strong communication skills and ability to work effectively as part of a small team
• Flexible "can-do" attitude and a desire to learn and grow in the field

Desirable:

• Experience with MySQL and MSSQL database management and queries

Growth Opportunities:

• Access to Pluralsight and other training resources
• Support from a dedicated IT team

If you meet the requirements and are passionate about both software development and IT support, we would love to hear from you. Apply now to join our dynamic and growing organization!