My client, a well-established business across the UK that has built its reputation on Customer Service and Innovation have a vacancy for a Customer Service Agent with admin experience at their Mossend, Bellshill site.

This is a 9 month temporary position covering Maternity Leave

• Must have admin experience
• Hourly Pay --£12.30
• Working week --Monday to Friday
• Weekly hours --37.5 hours
• Start time 08.00
• Immediate Start

The Role will involve

* Responding to customer enquiries
* Excellent telephone manner and accurate keyboard skills
* Working knowledge in Microsoft applications including email, Excel and Word. Good interpersonal and communication skills - verbal and written
* Checking of Addresses, Pricing, Discount, Product
* Entry of Quotations, Sales Orders, Samples Requests and Schedules.
* Investigating credit requests and additional invoices.
* Preparing Credit notes.
* Ensure that regular and accurate updates are made on company CRM package.
* Liaising with Transport
* Order Book and schedule Clearance
* Checking of Acknowledgements

Also

* Participation in training events, which may necessitate travel and overnight stays
* Flexible and enthusiastic individual able to work under pressure and use own initiative
* Full driving Licence

If you believe you have these skills and are available for an immediate start, please forward your CV

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