Total Staff Services is seeking a motivated and skilled Vehicle Technician on behalf of one of our esteemed clients in Gillingham. This is a prime opportunity to join a reputable family business that values its employees and offers substantial career growth and development opportunities.

Salary: OTE circa £33k (uncapped)

Working Pattern:

• Monday - Friday: 8:30am - 5:30pm (1 hour unpaid lunch)
• Alternate Saturday mornings: 8:30am - 12:30pm

Why Choose Our Client?

• Approachable, open-door management policy
• Great company culture - family business since 1929
• Competitive salary and monthly performance-related bonus scheme
• Annual profit share scheme (eligible after one full calendar year's service)
• 22 days annual leave plus Bank Holidays (increasing with service)
• Excellent career growth and development opportunities
• Ongoing training and development
• Company pension
• Free eye tests
• Discounted MOTs, service, and parts for employees and their families
• State-of-the-art, eco-friendly Kia and Nissan dealership
• Award-winning company that constantly strives for excellence

Key Requirements:

• Previous parts-related experience
• Strong organizational skills
• Effective management skills
• Ability to learn and use specialist computer-based systems
• A desire to provide exceptional customer experiences

Duties Include:

• Team management and performance management
• Team training (manufacturer and in-house)
• Taking sales orders from customers both face-to-face and over the phone
• Stock control for vehicle parts and accessories
• Maintaining an ordered stock room
• Raising invoices for parts sold
• Liaison with internal teams to ensure the correct stock is in place at the right time
• Liaising with brand partners and ensuring all standards are met, including accessory standards
• Monitoring stock levels and managing the re-order process for essential stock items
• Tracking and reporting department KPIs and striving to exceed targets
• Sales forecasting and budgeting
• Identifying and maximizing additional sales opportunities

Ideal Candidate:

• Enthusiastic and willing to learn and develop
• Effective in managing a team
• Strong communication skills at all levels
• Takes pride in their work with high attention to detail
• Ability to multitask and work under pressure
• Positive, punctual, presentable, hardworking, flexible, and driven
• Experience in the motor trade is advantageous
• Good technical awareness or understanding of cars and parts

We are looking for an enthusiastic and hardworking individual to join our team and embark on a long-term career with excellent earning and progression opportunities. If you are passionate about the automotive industry and excel in customer service, we encourage you to apply and become part of our award-winning team!