Job Purpose:

Provides office services by implementing administrative systems, procedures, and policies, and monitoring projects, planning of works for tradesmen and liaising with the customer.

Duties:

• Works within the admin team, assisting where directed, in a pro-active and professional manner.
• Control and deliver the company’s customer satisfaction process, by taking ownership and delivering the required output as directed. This should include, but is not limited to, all weekly installations, including renewables, small works, projects, and domestic works.
• Helping with front line phone calls, always ensuring customer focus.
• Assisting with booking of post inspections and follow up work for surveyors.
• Where possible, assist stores team with goods received notes.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
• To enter administration Training Programmes

Skills/Qualifications:

• Exceptional customer focus
• Good communication skills, both verbal and written
• Good organisational skills, including own time management.
• Administration & Customer Service experience

Personal Qualities:

• Flexibility and adaptability; able to move with the needs of the business.
• Positive attitude.
• Professional work ethic.

Personal Attributes

• You pride yourself on truth and share knowledge for the greater good.
• You are committed to improvement and are an active team participant.
• You accept responsibility for your role and promote ownership in others.
• You have a desire to be successful and achieve goals, whether small or large.

Package:

• £22,000 - £25,000
• Pension
• Flexible working
• Holiday
• Scope for training and progression opportunities.