2nd Line Support Engineer
Posted 11/07/2024 by DK Recruitment
DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in the Keynsham area. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT.
Duties
- Provide 2nd Line Support either directly from the customer or escalated from the 1st line team
- Provide assistance by phone, email and/or using a ticket management system
- Update the internal knowledgebase with issue resolution details
Tech stack
- Microsoft Remote Desktop Services
- Veritas (Symantec) Backup Exec
- Network Support
- HPE/Dell SANs
- HPE Server Hardware & Switches
- Office 365 & Azure
- PowerShell
- Windows Server
Paying up to £30,000 with an on-call allowance (1 week a month is a shift of 1.30pm-10pm) and this week can be worked remote.
If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.
DK Recruitment is acting as an Employment Agency in relation to this job vacancy.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 2ndline
- Job ID:
- 221987688
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