Key Account Manager
Posted 11/07/2024 by Ford & Stanley Recruitment
Ford & Stanley are proud to be working with a leading provider of innovative polymer solutions, and are committed to delivering high-quality products and excellent customer service. Their goal is to grow their business and maintain a steady flow of repeat orders through effective sales and account management.
Key Responsibilities:
- Account Management: Develop strategies for key customers in your designated area or market to achieve growth targets. Understand customers' business goals and industry trends.
- Lead Assessment: Identify opportunities for additional services and solutions, working with internal teams to meet customer needs.
- Contract Negotiation: Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements with the support of our legal team.
- Cross-Functional Collaboration: Work with internal teams, including sales, marketing, project management, and engineering, to deliver excellent service to customers.
- Performance Monitoring: Track and analyse account performance, revenue, and profitability. Implement strategies to meet or exceed targets.
- Issue Resolution: Address customer concerns promptly to ensure timely resolution and satisfaction.
Skills and Qualifications:
- Relevant B2B sales experience, ideally within a related market.
- Proven track record of achieving sales targets.
- Strong negotiation and decision-making skills.
- Good analytical skills and commercial awareness.
- Proficiency in CRM software and sales tools.
- Excellent interpersonal and communication skills.
- Self-motivated with good time management skills.
- Proficient in MS Office.
- Understanding of international business dynamics and cultural sensitivities (if applicable).
Specific Position Details:
- Reporting to: Sales Director
- Travel Requirements: Occasional travel within the UK and internationally, as needed.
- Product Geography and Market: Focus on polymer products within the UK across various markets.
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Application Process:
If you are passionate about driving business growth and building strong customer relationships, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and qualifications.
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Note: This job description is a guide and may change in line with the company's needs. We are open to considering adjustments to the role to suit the job holder's capabilities and training requirements.
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Equal Opportunity Employer: We welcome applications from all qualified candidates.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- JOB-10759
- Job ID:
- 221988091
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