Key Account Manager

Posted 11/07/2024 by Ford & Stanley Recruitment

Location:
Burton upon Trent
Salary/Rate:
£35,000 - £45,000/annum 20% bonus OTE

Ford & Stanley are proud to be working with a leading provider of innovative polymer solutions, and are committed to delivering high-quality products and excellent customer service. Their goal is to grow their business and maintain a steady flow of repeat orders through effective sales and account management.




Key Responsibilities:



- Account Management: Develop strategies for key customers in your designated area or market to achieve growth targets. Understand customers' business goals and industry trends.


- Lead Assessment: Identify opportunities for additional services and solutions, working with internal teams to meet customer needs.


- Contract Negotiation: Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements with the support of our legal team.


- Cross-Functional Collaboration: Work with internal teams, including sales, marketing, project management, and engineering, to deliver excellent service to customers.


- Performance Monitoring: Track and analyse account performance, revenue, and profitability. Implement strategies to meet or exceed targets.


- Issue Resolution: Address customer concerns promptly to ensure timely resolution and satisfaction.




Skills and Qualifications:


- Relevant B2B sales experience, ideally within a related market.


- Proven track record of achieving sales targets.


- Strong negotiation and decision-making skills.


- Good analytical skills and commercial awareness.


- Proficiency in CRM software and sales tools.


- Excellent interpersonal and communication skills.


- Self-motivated with good time management skills.


- Proficient in MS Office.


- Understanding of international business dynamics and cultural sensitivities (if applicable).




Specific Position Details:




- Reporting to: Sales Director


- Travel Requirements: Occasional travel within the UK and internationally, as needed.


- Product Geography and Market: Focus on polymer products within the UK across various markets.




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Application Process:


If you are passionate about driving business growth and building strong customer relationships, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and qualifications.


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Note: This job description is a guide and may change in line with the company's needs. We are open to considering adjustments to the role to suit the job holder's capabilities and training requirements.


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Equal Opportunity Employer: We welcome applications from all qualified candidates.

Type:
Permanent
Contract Length:
N/A
Job Reference:
JOB-10759
Job ID:
221988091

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