Senior Operations Analyst
Posted 11/07/2024 by Jumar Solutions
Contract, 6 months
Outside IR35
On-site, Milton Keynes
Active SC would be advantageous
Providing a 9/5 global operational support
Providing 2nd line technical support
Documenting issues and resolution
Skills transfer to ensure shift left capability
Analysing and improving the operation (CI)
- Motivated, self-starter who can work independently; managing and prioritising their own workload and time effectively.
- Good working knowledge of Microsoft O/S and applications, including but not limited to Windows Server, Exchange, SQL, Windows 10, Office365 plus general networking technologies.
- Working knowledge of remote working technologies such as MSTSC, MSRA and iLO.
- Excellent written and verbal communication with exemplary customer facing skills.
- Critical thinking and problem solving skills. Able to conduct analysis, draw persuasive conclusions and present recommendations which can be understood clearly at all user levels.
- Need to be flexible, adaptable and willing to work where needed to meet Customer demands and thereby gain a broader skill set and wider business perspective.
- Able to work effectively as part of a team.
- Previous experience of working within the Service Desk, Incident and Request Fulfilment process disciplines.
- MD100&101 Trained
- Azure 900 Trained
If you are interested, apply here!
- Type:
- Contract
- Start Date:
- 10/07/2024
- Contract Length:
- 6 months
- Contact Name:
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- Telephone:
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- Job Reference:
- BH-17378
- Job ID:
- 221988735
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