Senior Operations Analyst

Posted 11/07/2024 by Jumar Solutions

Location:
Milton Keynes
Senior Operations Analyst
Contract, 6 months
Outside IR35
On-site, Milton Keynes
Active SC would be advantageous 

Providing a 9/5 global operational support
Providing 2nd line technical support
Documenting issues and resolution
Skills transfer to ensure shift left capability
Analysing and improving the operation (CI)

  • Motivated, self-starter who can work independently; managing and prioritising their own workload and time effectively.
  • Good working knowledge of Microsoft O/S and applications, including but not limited to Windows Server, Exchange, SQL, Windows 10, Office365 plus general networking technologies.
  • Working knowledge of remote working technologies such as MSTSC, MSRA and iLO.
  • Excellent written and verbal communication with exemplary customer facing skills.
  • Critical thinking and problem solving skills. Able to conduct analysis, draw persuasive conclusions and present recommendations which can be understood clearly at all user levels.
  • Need to be flexible, adaptable and willing to work where needed to meet Customer demands and thereby gain a broader skill set and wider business perspective.
  • Able to work effectively as part of a team.
  • Previous experience of working within the Service Desk, Incident and Request Fulfilment process disciplines.
  • MD100&101 Trained
  • Azure 900 Trained

If you are interested, apply here!
Type:
Contract
Start Date:
10/07/2024
Contract Length:
6 months
Job Reference:
BH-17378
Job ID:
221988735

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