Red Recruitment is recruiting a Claims Investigator in Tewkesbury, this role will involve managing a caseload of insurance claims, in a customer-centric manner, reviewing documentation, interviewing and ensuring client expectations are exceeded.

The salary for this position is £25,000 per annum and is a permanent role.

Benefits and Package for a Claims Investigator:

• Salary: £25,000 per annum (depending on experience)
• Hours: Flexible working patterns, Monday - Friday, shifts between 8am - 8pm and Weekends and Bank Holidays, shifts between 9am - 5pm
• Contract Type: Permanent
• Location: Tewkesbury

Key Responsibilities of a Claims Investigator:

• Ensuring that agreed key performance indicators are met and exceeded
• Ensuring you deliver a timely quality product within client SLA
• Managing customer and client complaints within the company and FCA guidelines
• Assessing and planning the actions required to compile and complete a thorough investigation
• Preparing and submitting completed reports and evidential files to clients
• Settling and declining claims when necessary, following an agreed process

Key Skills and Experience of a Claims Investigator:

• You should have experience holding conversations with claimants
• Knowledge of insurance fraud is desirable
• You should be able to work towards deadlines, and have experience writing reports
• You should have excellent customer service

If you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)