Export Administrator: £12ph - £13ph

Nelson Permanent Placements are proud to be representing our client who is an award-winning Manufacturing company based in the West Midlands. An opportunity has arisen for an Export Administrator to join the team until September. There is also potential for permanent depending on the candidate.

This role is going to be responsible for the Managing and Sales Administration function for the company’s brands. This includes home and export markets, suppliers, purchasers, customers, non-purchasing customers and approved distributors/outlets overseas. With additional duties to include assistance to the internal UK sales team and marketing team.

Responsibilities:

• Check export shipments for errors
• Scan various documents and save, incl shipment documents, collection notes, Customer orders
• Make up export document packs
• Maintain Customer Collections spreadsheet
• Update Customer order despatch dates on SYSPRO
• Phone support, taking calls, 1st level response
• Support Online Chat with 1 st level resolution
• Process Customer samples ready for despatch
• Manage external carrier bookings (TNT/FEDEX)
• Liaise with department teams as necessary (e.g Assembly, Warehouse teams)
• Oversee printing orders and distribution
• Maintain stationary levels (Carrier doc wallets, CofOs, Envelopes, Jiffy bags etc)
• Any other duties as required from time to time

Skills Required:

• Good telephone manner
• Ability to build rapport with customers
• Knowledge of customer service principles
• Ability to prioritise own workload and manage own time commitments

How to Apply:

Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team.

This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency.

Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.