If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

Who we are:

ALS Training is a leading provider of training, learning and development solutions with over 2,000 Apprentices in learning each week. We design, deliver and evaluate a comprehensive range of training and development solutions to service both employers’ and employees’ and their individual needs.

What you’ll do:

We are looking for an ambitious individual who will recruit, retain and support a caseload of learners throughout their “Learning Journey”, to achieve qualifications in line with key performance indicators and required criteria.

As a Training Advisor, you will be required to; develop excellent working relationships with learners and clients, ensure that learners achieve their qualification within the specified timeframe and ensure that delivery is achieved within internal and external requirements.

You will support learners in the workplace delivering apprenticeships in Aeronautical Engineering.

The role is field based and fits within the Delivery Team reporting to the Quality Manager.

ALS is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

What we offer:

• Generous holiday package (up to 45 days per year)
• Annual salary increases
• Healthcare cash plan
• Contributory pension scheme
• Life assurance
• Wellbeing initiatives including access to in-house counselling
• Employee voice initiatives including a staff council
• Flexible and hybrid working options (where applicable)
• Annual team building events
• Four paid volunteering days per year
• Length of service and birthday rewards
• Staff recognition awards
• Complimentary tea and coffee
• Excellent learning & development and CPD opportunities
• Formal coaching and mentoring opportunities
• E-learning platform available to all staff

What you are responsible for:

Communicating and liaising internally and externally, using appropriate methods to facilitate the development of profitable business and sustainable relationships with both clients and learners

Providing support and guidance to ensure achievement of learner qualifications in line with: internal delivery process; internal quality assurance procedures and the standards required by external bodies

Representing ALS Ltd in a professional manner and promoting all available services as opportunities arise

Liaising with the sales team to ensure learners are recruited in line with the AL&D business plan and targets are met

Carrying out all associated assessment and verification processes in accordance with internal quality systems, processes and procedures and within required timescales

Ensuring all associated administrative tasks are completed to the required standards, in line with internal policies and procedures

Ensuring that all relevant health and safety documents are completed within the necessary timescales, in line with the code of practice and internal policies and procedures

Monitoring the working environment of the learners; reporting any unsafe practices or surroundings accordingly

Ensuring a prompt response to any requests which may be made in conjunction with any internal and / or external audits conducted

Responsible for ensuring that any complaints received from either learners or clients are dealt with professionally and effectively

Responsible for effectively managing working diary to ensure all learners within caseload are visited accordingly and in line with the stipulated timescales

Responsible for adhering to all equal opportunities and diversity related legislation in relation to learners, clients and colleagues

Responsible for adhering to all health & safety related legislation in relation to learners, clients and colleagues

Responsible for adhering to all ESDGC (Education for Sustainable Development and Global Citizenship) related information in respect of all learners, clients and colleagues

To adhere to and promote ALS’ environmental practices.

Any other duties as requested by your manager, which may be necessary from time to time.

Personal and other duties and responsibilities:

To actively keep updated with the company’s services and programmes.

To develop yourself by attending courses, meetings, training events, workshops and seminars, in order to not only develop yourself but also the company.

To demonstrate clear written, verbal and digital communication skills including report writing skills.

To be highly self-motivated and organised.

To ensure effective customer care skills.

A recognition and regard for observing confidentiality.

The capacity to work as part of a team.

An ability to work on own initiative and meet set timescales.

General housekeeping duties.

To display ALS core values at all times.

Diversity statement…. 

ALS is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you. 

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please contact the email address in the ‘Contact point for applicants’ section. 

What next?: 

The Advert will close 26th July 2024 at midnight, we reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Applicants will be notified via email of application process (please check junk or spam folders).

An interview process consisting of: 

A two stage interview. (1st online & 2nd face to face)

If successful after the first interview you will be invited to a second interview (face to face) with the Hiring Managers you’ll be working with closely in the role. You will be expected to complete a work-based task or a micro teach (depending on role). 

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. 

Our Values:

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement – values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.