Caraires Consultancy are working with the UK's largest training and accreditation provider for Energy Assessors. Due to their continued success, we are currently seeking a new team member to join the DEA (Existing Dwelling) support team.

Based at the Lutterworth office, hybrid working (with a minimum of 2-3 days in the office per week). This role is to be full time, Monday to Friday (9am-5pm).

What can I expect to do in the role?

In this role, you will be working within our DEA support team offering Introductory Level 3 Domestic Energy Assessor Training to new delegates as well as continued professional Development courses to our new and existing members.

This will be balanced alongside working with the support team to offer high levels of customer service support to our members through the provision of writing technical material and offering telephone and email support.

About you

People are what make our client’s business a great place to work. It is the drive and commitment of the people that
create success, which is why we focus on recruiting and developing the best talent for them!

We are seeking an individual who possesses a strong ‘Can-Do’ attitude and is willing to go the extra mile to provide a positive customer experience.

Our ideal candidate?

• The ability to provide high levels of customer service in a busy environment.
• The role is technical so requires good attention to detail and the ability to perform calculations.
• An excellent communication style for face to face, verbal and written correspondence.
• The ability to maintain good working relationships in a team environment.
• You should be comfortable working in an environment where IT is an important tool for our business.
• You should have experience in face-to-face and online training.