Trainee Hire Desk Controller

Dovetail Recruitment are excited to be working with a growing construction business in Ringwood, who are giving a someone the opportunity to learn on the job and build a long term career from scratch, with full training and support given across all facets of the business. There is real career progression on offer for the right person, with the potential of the role evolving into additional areas over time.

The Trainee Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer.

Duties & Responsibilities:

• Receiving enquiries from customers, and actioning
• Liaising with the depot staff to build your knowledge, and gain information on stock availability
• Using an established database of 3rd party suppliers and hauliers to arrange transport of products to and from the depots
• Coordinating movements with customers, providing an excellent level of service throughout the process
• Ensuring all details are entered accurately onto the system
• Assisting in the completion of asset and stock counts
• Customer invoicing and account support

This is a fast-paced position where this trainee position will build your knowledge of company services, relationships with key partners and colleagues, and problem solve along the way. The business takes great pride in not only their convenience for their customers, but their level of service, making you proud to be a part of the team.

Minimum Experience Required:

• Strong communication skills
• Well organised with a keen eye for detail
• Ability to multitask
• Team Player

Salary & Details

• £24,000.00
• 20 days holiday + bank holidays
• Free Parking
• Monday – Friday 8.30am – 5pm
• 1 hour lunch
• Pension contributions

We are open to all levels of experience and this Trainee Hire Desk Assistant role presents an outstanding opportunity for individuals who are eager, dependable, and conscientious, with ample room for career growth.  

If you are interested in this Trainee Hire Desk Assistant job in Ringwood, please click on ‘Apply Now’ or alternatively give us a call on (phone number removed) and ask for Laura. Laura will take you through the full process from beginning to end, helping you with your application and interview prep.