Digital Support Specialist

£28k + Bonus

Kent

Launch Your Digital Support Career in Medical Tech

Dive into the fast-evolving world of medical technology as a Digital Support Specialist. Our client is looking for a tech-savvy, driven individual eager to make an impact in healthcare innovation. Join them and become integral to the success of life-saving medical simulation and resuscitation quality improvement products.

The Role:

As the Digital Support Specialist, you will be the critical link between innovation and application. You will provide stellar technical support, tackle troubleshooting, and offer proactive solutions for their cutting-edge SIM capture and RQi technologies. These tools are at the heart of UK healthcare training and global hospitals, directly enhancing patient care outcomes.

This role is about pioneering our customers' digital journey. Employ augmented reality, CRM systems, and specialised platforms to elevate their customer service to new heights. You'll manage inquiries, resolve issues, and spot opportunities that could influence their sales strategies and contribute to their broader goals.

Career Path and Development:

Your growth is the blueprint for their success. This position opens avenues in field service engineering, AV installation, project management, and more. It provides a tangible path to shape your future in their dynamic organisation.

Who You Are:

Ideally, you have a degree in systems engineering, software engineering, computer science, or a similar field. Experience in a technical support or helpdesk role is beneficial but not mandatory. Above all, your passion for technology, eagerness to learn, and commitment to superior customer experiences will help you shine in this role.

Our client believes in nurturing talent, so they offer comprehensive training, mentorship from seasoned professionals, and a competitive salary with benefits in a multicultural, team-oriented environment.

Ready to Make a Difference?

We'd love to hear from you if you're poised to take on this challenge and propel your career forward. This is more than a job-it's a stepping stone to a fulfilling career making a real difference in medical technology.

To apply, please send your CV, quoting LX(phone number removed)