Ecommerce Manager

Oakham

Salary Range: £40,000 to £42,000

Hybrid working, 2-3 days a week on-site

Permanent full-time role: Monday to Friday 37.5 hours a week.

Our client is seeking an Ecommerce Manager to join their talented team. The ideal candidate will be responsible for managing the clients footwear range and working closely with the Senior Manager and Head of digital.

Your main responsibilities:

• Plan and manage website content updates including homepage, product and category pages, offer pages, blog posts etc.
• Work for the merchandising team to monitor stock levels, advice on style buying and give insight on sell through.
• Actively merchandise the site; tracking best sellers and slow movers and use GA4 to merchandise the website accordingly.
• Oversee price changes throughout the year and during peak times.
• Plan and execute onsite campaigns and promotions to achieve revenue targets, aligning with the wider team.
• Proactively identify and execute opportunities to drive sales, and improve CVR and UX.
• Weekly and monthly reporting on performances (sales, categories, products) across regions.
• Brief front-end development changes and visual amends to agency/developers and monitor progress.
• Brief and actively support email sends through Klaviyo.

Essential Experience and Skills:

• Proactive and highly organised, with strong time management and planning skills and able to take the lead.
• Excellent time management skills to enable you to meet tight deadlines and coordinate workload under pressure.
• Meticulous for technical accuracy, with outstanding attention to detail.
• Experienced in managing Shopify stores and working with development and design agencies (we will be migrating from Magento to Shopify before the end of the year)
• A natural problem-solver, able to demonstrate experience in finding solutions and aware of the processes for building websites.
• Results driven using data and metrics to inform.
• Interested in and can demonstrate experience in web layout and design.
• Experience in utilising analytics and tracking tools, e.g. GA4, HotJar.
• Proactive and confident in liaising with external partners and other departments to ensure tasks are actioned quickly and accurately.
• An excellent communicator, concise and articulate – both verbally and written, ensuring you keep the Senior Ecommerce Manager and Head of Digital up to date.
• Confident in report writing.
• Passionate about customer journeys and delivering exceptional customer experiences.
• Understanding SEO best practices and being able to action recommendations from the wider team.
• Be legally entitled to live and work in the UK.

Benefits include:

• Hybrid working, min 2-3 days a week on-site, greater presence during onboarding.
• 30 days with an increase to 32 days (including Bank Holidays) at 5 years’ service.
• An additional paid day off for your birthday.
• Generous brand discounts
• Salary sacrifice parking permit scheme
• Employment Assistance Programme - BHSF Rise (24/7 access to personalised, on-demand advice/support, access to a GP online or phone).
• Enhanced pension. Enhanced family-friendly schemes (subject to eligibility).