Service Advisor Vacancy – Norwich

On behalf of our client, we are seeking enthusiastic and driven individuals to become an integral part of their Norwich Service department. As a Service Advisor, you will play a crucial role in building and maintaining strong relationships with customers, ensuring the continued success of the business.

The service desk is a dynamic and fast-paced environment where attention to detail, calmness under pressure, and common sense are vital attributes.

Your Role:

• Customer Interaction: Meet, greet, and identify customer needs.
• Communication: Keep customers fully informed throughout their visit.
• Customer Satisfaction: Explain the visit details and ensure customer satisfaction upon vehicle collection.
• Team Coordination: Liaise with other departments to ensure excellent service.
• Follow-Up: Contact customers post-visit to ensure everything is satisfactory.

Ideal Candidate:

• Passionate and enthusiastic with a flair for customer service.
• Confident communicator with a background in delivering excellent service.
• Experience in the motor industry is preferred, but similar industry experience will be considered.

Benefits:

• Flexible Work Patterns: We offer tailored working hours and days to suit your needs.
• Rewarding Role: Enjoy a fulfilling position with a competitive base salary, commission opportunities, and excellent employee benefits.

If you are ready to bring your passion and flair to our clients’ team, we would love to hear from you!

Please apply online or contact Justin Murray at Big Sky Additions for further information.