Administrator

*REQUIRED ASAP*

Red Rock Consultants are currently working with a well-established M&E company based in the West Midlands and surrounding areas.

Due to growth, they are now looking to recruit an Administrator on a 6-month contract to be based in their Nuneaton office to help support the team working in the Property Care Division.

Key Duties of the Administrator position include:

• Schedule work orders with engineers.
• Scheduling for all responsive repairs; liaising with tenants, client, contractors, and external parties.
• Scheduling work across all stated contracts
• Reacting to emergencies raised by the client and overseeing engineer's attendance.
• Schedule PPMs to specialist Subcontractors.
• Handling customer complaints or queries via telephone, email, or letter.
• Chasing subcontractors’ reports/schedules.
• Report any issues where suppliers, engineers, subcontractors have failed to respond within the agreed timescales.
• Ensure completed work has all paperwork in the ECM files ready for invoicing.
• Ensuring all paperwork, Subcontractor PO’s and Email instructions are in ECM.  
• Recording on the Vixen Diary all communications, decisions, issues, delays, costs, and correct status.

Person Specification:

• Desirable a Level 2/3 Customer service
• Experience within the FM industry.
• Experience of Microsoft packages, email, and internet
• Understanding and respect for confidentiality, including the integrity and sensitivity of records

If you would be interested in the position of Administrator, please apply with your updated CV.

Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Sofie at Red Rock Consultants.

We endeavour to give feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do, however, update our database with suitable candidate information following each application, this allows us to contact you for new suitable opportunities.