About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The postholder will work alongside the Mulberry Junction Team and within the Haringey Rough Sleeping Taskforce to prevent and reduce rough sleeping in Haringey, and where it happens to make sure it is ‘brief, rare and non-recurring’. To do this, the postholder will work collaboratively, creatively and to a high standard with a wide range of partners cross borough boundaries.

This role will provide intervention and recovery to facilitate moves and reconnections within London and the UK, family reunification, international reconnection and employment opportunities. Working predominantly with Non-UK Nationals, this worker will be engaged with immigration advice services, employment support opportunities, specialist recruitment agencies, Jobcentre Plus and rough sleeping and homelessness partners to facilitate routes off the street for people with limited options.

Working to ensure an effective multi-agency response to rough sleeping, the postholder will keep accurate records, liaise with partner agencies and rough sleeping coordinators, and provide follow-up support to ensure actions are completed to a high standard and outcomes for people are improved.

The Mulberry Junction team is a dynamic part of Haringey's response to ending rough sleeping. We are Haringey’s dedicated resource centre located in Tottenham for single people aged 18+ affected by, or at immediate risk of homelessness. This can include people who are rough sleeping, sofa surfing, at risk of eviction, or struggling in their home. We provide a range of services on site, delivered in a flexible and personal way by our specialist team that includes people with personal experience of accessing services and homelessness. We run co-located services to ensure rough sleepers get the support they need by partnership working with Outreach services, Homeless Health Inclusion teams, immigration and housing advisors as well as substance misuse teams.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

About you

We are seeking a dedicated professional to manage and support a caseload of clients requiring reconnection services either to Haringey, other UK boroughs, or abroad. This role involves working with clients who have high support and complex needs, coordinating and chairing multi-agency case conferences, and maintaining an up-to-date understanding of immigration options. The successful candidate will deputize alongside the service manager, attending and chairing meetings as needed, and oversee the work of the Rough Sleeping Coordinator to ensure effective management of ‘rent-free’ bedspaces across the borough. Additionally, this role includes contributing to fortnightly Task and Targeting meetings, responding to queries about rough sleeping in the borough, and facilitating communication between partner agencies to secure rapid rehousing for rough sleepers. Excellent IT and communications skills are essential for this post, as it at least two years of experience working with societies most vulnerable communities.

The role also involves maintaining accurate records of accommodation placements, providing analysis of beneficiary demographics, and acting as an advocate for service users, challenging perceptions, and modeling a trauma-informed approach. You will contribute data and creative solutions to support the Haringey Safeguarding Adult Board’s commitment to safeguarding vulnerable individuals. Representation at sub-regional and pan-London meetings will be required, as will supporting the operational delivery of the Severe Weather Emergency Protocol and participating in outreach shifts. This position requires working in a way that respects the personal, social, cultural, and spiritual strengths of rough sleepers in Haringey, utilizing a Trauma Informed Care approach to manage conflict and distress, and ensuring financial record-keeping aligns with Council procedures.