Location: Colindale/Hybrid
Department: Communities, Adults, and Health Teams
Directorate: Adults & Health
Salary Range: £45,021 - £48,031
Reports to: Team Manager

Join the London Borough of Barnet as a Lead Practitioner in our Social Care Direct Team. This unique, non-caseholding role offers the chance to lead and manage the team responsible for handling and directing referrals received via email. With a hybrid working model, enjoy the flexibility of working remotely for two days a week.

• Assess and prioritize incoming emails to Social Care Direct, providing notes and guidance for team action.
• Distribute emails equitably among team members to ensure efficient workload management.
• Offer support and advice to team members on email assignments to facilitate informed decision-making.
• Identify and direct appropriate processes and pathways, including reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
• Screen emails meticulously to determine their suitability for referral to Social Care Direct, ensuring compliance with protocols.

• Professional qualifications in Social Work, registered with Social Work England.
• Experience in social care practice, especially in triaging and directing referrals.
• Strong organizational skills for managing email correspondence and workload allocation.
• Excellent communication skills to provide clear guidance and support to the team.
• Knowledge of adult social care processes and pathways, such as reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
• Commitment to the council's values of caring, learning to improve, inclusivity, and collaboration.

• Competitive salary between £45,021 and £48,031.
• Hybrid working arrangements, allowing two days of remote work per week.
• A leadership role within Social Care Direct, guiding a dedicated team.
• A supportive environment focused on professional development and excellence in social care.

To apply, please submit your CV and a cover letter addressing the essential criteria to Phil Puaca at Ackerman Pierce, (phone number removed).

The London Borough of Barnet is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of background or experience.