We are working with a market leading online business based in Harlow, Essex whom are looking for a Ecommerce Project Manager.

They are looking for a dynamic and hands-on Ecommerce Project Manager. You will have a commercial, strategic mind and successful experience in project managing within the Ecommerce environment. You will be confident and self-motivated. You will help drive and support the development roadmap of their websites and their Ecommerce strategy to achieve profitable sales growth. You’ll be responsible for ensuring the web development and Ecommerce teams deliver change with high business value on time and on budget by managing and coordinating the day-to-day communications with team members, developer agency, other internal departments, and 3rd parties.

This is a permanent position, onsite 5 days a week with the option of working one day a week at home after a probationary period.

Core Responsibilities

• Project manage the ongoing development of the ecommerce websites. This will include gathering requirements from the different business areas (e-Commerce, Marketing, IT), liaising with the development teams, managing testing, QA and delivery.

• Responsible for spearheading the migration from existing platforms to new platforms when required, or the introduction of new platforms/tools/solutions.

• Write detailed progress reports on outstanding projects and lead retrospective activities in the aftermath of a code deployment to constantly improve the development workflow. Coordinate and drive project reviews.
   
• Lead website initiatives to constantly improve the customer journey.

• Oversee the creation of projects and tickets on JIRA encompassing support tasks, bug fixes, maintenance, and new functionality/features for our developer agency to work on. These tickets need to be extremely detailed and of a high standard, featuring examples and specifications where necessary, and you will be responsible for ensuring this happens.

• Act as a conduit between DevOps and the rest of the company. Ensure the web development team has all the information required to work on and progress projects. Plan, coordinate, and lead project meetings to ensure key milestones and deadlines are met.

• Understand the scope and requirements of all projects on the development roadmap. Use this knowledge to liaise with the Project Manager at the developer agency to forecast and plan sprint cycles within the agile methodology, QA activities and code deployments to both the test and production environments.

• You will be responsible for managing the investigation and fixing of web-related issues. Issues can be reported by the internal areas but also by customers and you will work in conjunction with the internal and external support teams to identify and implement the right solution.

• You will on occasion be asked to be available outside of normal business hours to respond to critical system alerts.

• Some staff management responsibilities

Knowledge and Skills

• Strong project management and organisational skills.
• 2+ years of working experience in a web development environment, either as a project manager, developer, technical analyst or other.
• Experience of Magento 2 or other Ecommerce platforms.
• Experience managing or working with 3rd party development agencies.
• Strong communication skills; able to talk with both business stakeholders and technical teams, facilitating discussion and negotiation. 
• Good technical knowledge of how the internet works as a whole, and also of the components of a website and a webpage and how these components interact.
• Good understanding of the delivery lifecycle and governance process with the ability to identify and manage issues. 
• Understanding of website programming software and languages.

We look forward to your application!