Founded in 2002, our client company quickly established itself as an innovator in the technology market, being among the first to recognize the potential for Ethernet in the UK and to launch VPLS networks in Europe. With a broad portfolio covering Cloud, Data Centres, Security, Networking, and more, the company is well-positioned to meet diverse client needs. Its commitment to service quality has earned the trust of over 2,500 business clients and recognition in the London Stock Exchange’s Top 1000 Companies to Inspire Britain for three consecutive years.

Location: Hybrid - London – Hybrid (For minimum of 2.5 days per week (2 days week 1, 3 days week 2, etc.))

Working Hours: Flexible Monday – Friday 07:00 – 1900

Candidates must have Full Unrestricted Right To Work in the UK without future Visa End Date

Role Purpose:

We’re looking for an Network Operations Technical Trainer responsible for leading the development of skilled network engineers to ensure the smooth operation, maintenance, and development of clients network infrastructure. You will play a crucial role in managing the training road maps and identifying areas of improvement as well as new requirements for engineering staff.

What you will be doing:

The role will involve communication and collaboration with other departments and vendors to forecast and produce high quality training plans and content, designing and presenting hands-on training lectures, training videos and briefings. Candidates should possess a blend of technical expertise, exceptional communication skills and be self-driven to succeed.

What experience you'll have:

• Previous experience producing training courses and materials
• Previous experience conducting training sessions with small to medium side groups
• Strong experience with ITSM and CMDB tools
• Strong experience working with Fortinet products especially FortiGate firewalls

You'll have an understanding of:

• Solid understanding of network security principles and best practices, including firewalls, VPNs, and intrusion detection/prevention systems
• Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level
• In-depth knowledge of networking protocols, technologies, and architectures (e.g., TCP/IP, VLANs, STP, BGP, OSPF)
• Hands-on experience with network equipment from vendors such as Cisco, Juniper, and Palo Alto Networks
• Strong problem-solving and decision-making abilities, with a focus on driving results and continuous improvement

Location: Hybrid - London – Hybrid (For minimum of 2.5 days per week (2 days week 1, 3 days week 2, etc.))

Working Hours: Flexible Monday – Friday 07:00 – 1900

Candidates must have Full Unrestricted Right To Work in the UK without future Visa End Date

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organisation.

Concerned that you might not perfectly meet all the criteria for this role? At Recruitment Collective, we hold a strong commitment to fostering inclusivity for all and establishing opportunities where individuals from diverse personal and professional backgrounds can excel. Therefore, if you're enthusiastic about this position but find that your previous experiences don't align precisely with every aspect of the job description, we strongly encourage you to register with us. You may well be the ideal candidate for another role or opportunity, and our recruitment team is here to assist in evaluating how your skills can be a valuable fit for our clients.