Housing Officer - Expiring soon!
Posted 15/08/2024 by i-Jobs
Job Opportunity: Housing Officer (Temporary)
Position: Housing Officer
Contract: Temporary, ASAP - 3 Month Contract
Possibility of Extension: Yes, based on performance
Pay Rate: £16.26 per hour (PAYE)
Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00
Location: ST4 1RN
Job Purpose:
Is responsible for the delivery of a high-quality tenancy management service to tenants. Deliver high-quality tenancy enforcement, tenancy sustainment and tenant participation services. Ensure all tenancy-related enquiries are appropriately investigated, considered and resolved. Positively promote effective tenancy management, sustainment and involvement.
Key Responsibilities:
Undertake tenancy management duties including, but not limited to, those which achieve:-
- Tenancy creation and amendment
- Tenancy enforcement
- Tenancy sustainability, including the provision of intensive housing management and support
-Tenant participation and involvement
- Be the predominant contact between tenants and the Council for tenancy processes including, but not limited to, tenancy sign-up, audits, enforcement, education, involvement and sustainment.
- Ensure the effective use of community centres and other community facilities is in line with appropriate legislation and guidance.
- Record and action service requests about any element of the tenancy management service using the Council's specific systems.
- Support the involvement of tenants and residents in housing and community activities.
- Investigate and resolve matters concerning breach of tenancy and make appropriate recommendations to the Senior Housing Officer.
- Ensure all information systems are maintained and updated as appropriate and produce reports as requested.
Qualifications and Experience:
- Previous experience in a housing officer-related field is essential.
- Understanding of housing laws, regulations, and policies.
- Strong interpersonal and communication skills.
- Problem-solving abilities and a proactive approach to challenges.
- Proficiency in using housing management software.
- Ability to work independently and as part of a team.
- Relevant qualifications in housing or a related discipline are a plus.
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- Type:
- Contract
- Start Date:
- ASAP
- Contract Length:
- 3 Months
- Contact Name:
- Login or register to view
- Telephone:
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- Job Reference:
- 5253541_1723741594
- Job ID:
- 222176168
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