Permanent, Full time, 37 hours per week, Monday to Friday

Colchester Borough Homes (CBH) is a company set up by Colchester City Council.  As part of the local business community since 2003, we are an award-winning organisation, providing management and maintenance services to around 7,000 residential, commercial and public buildings throughout the City.

About the role

The Business Support team are looking for a positive individual, who is committed to delivering excellent customer service to join the team.

You will be involved in providing administration for the programme of works to support service delivery. This will involve raising orders for works, surveys, and inspections, maintaining records for current and completed works and a variety of other administrative tasks.

About you

You will have:

• Experience of delivering excellent customer service, preferably within a local authority housing department
• Excellent communication, organisational and ICT skills
• The ability to work in a timely manner and be accurate with information transfer between different programmes.
• Good problem-solving skills

You will be:

• Flexible in your approach to work, and able to work on your own initiative and as part of a supportive team.
• Committed to providing an excellent service to our customers.
• Able to work proactively and use own initiative.

Benefits of working for CBH

In return, we are offering a competitive salary, including excellent benefits, which includes:

• Local Government Pension Scheme with a 20.2 % employer contribution
• Excellent training, development, and progression opportunities
• Annual leave entitlement of 21 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Discounted gym member – corporate membership rate at Leisure World and the Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Agile Working at Colchester Borough Homes means having some flexibility about when, where, and how we work to best meet the needs of our role and service area.

Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.

Interview date to be confirmed.

Equality & Diversity Commitment

Colchester Borough Homes are an equal opportunities employer.  As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer.  We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.

How to apply:

Step 1 – Read the advert, Job Accountability Statement and Person Specification

Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification

Step 3 – Press ‘submit’