Customer Administrator

Salary: £25,000 per annum

Location: Bournemouth/Poole area

Hours: 37 ½ hours per week

Contract: Fixed Term Contract (Opportunity for Permanent)

Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join the team and support their Administration team.

Working as an Administrator, your role is to support the Retentions and Sales teams to ensure all relevant paperwork is accurate, up to date and within FCA regulations.

Main Responsibilities:

• Support Retentions and Sales teams with all administrative duties.
• Ensure all paperwork is accurate and up to date.
• Update the system with full and accurate information.
• Adherence to the requirements laid out by the FCA in terms of compliance and customer risk.
• Build relationships with 3rd party Insurers and Underwriters.
• Providing support to customers regarding policy paperwork.

In order to be successful in this Retentions role, our client is looking for someone who has:

• Excellent administration skills
• Excellent communication skills
• Professional and ambitious
• A great team-player

In return for your hard work and commitment, our client offers fantastic benefits including:

• 25 days holiday, increasing to 27 days through service (plus bank holidays)
• Access to a Healthcare Cashplan, which gives you access to lots of different benefits
• Excellent training and development schemes with accelerated career progression
• Company funded CII professional qualification
• Enhanced maternity and paternity policies
• Cycle to work loan scheme
• Discount on gym membership across the UK
• Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
• Access to hundreds of high street retailer discounts
• Employee Assistance Programme