Customer Service Advisor - Part-Time
Posted 21/08/2024 by ACS Staffing Solutions
Monday – Friday – 16:00 – 20:00
Corby
£24,000 per annum (pro-rata)
Our extremely reputable, global client are currently seeking Customer Service Advisors to join their team on a part-time basis. This is a fantastic opportunity for anyone with excellent communication skills, a background in customer service and passion for service to join a forward-thinking, friendly team.
The successful candidate will have a background in customer service whether this be from a retail, hospitality, contact centre or office environment. Excellent communication skills is essential due to the high-volume pace of this role.
In return, our client can offer a vibrant, modern office environment with on-site catering facilities and various benefits. Extensive training is provided.
Key Duties:
- Handling incoming telephone calls from new and existing customers with relation to a range of enquiries and complaints
- Keeping updated records of each client call, ensuring that all information is accurately detailed on the internal CRM system.
- Ensuring all client enquiries are dealt with in a professional, efficient and friendly manner.
- Finding a suitable resolution to the customers enquiry within the set parameters
- Prior experience from a customer service role is essential, preferably within an office or contact centre environment, however, retail/hospitality experience is also considered.
- Excellent written and verbal communication skills
- Customer focused attitude with the ability to be empathetic.
- Willingness to learn and further develop.
- Computer literacy skills with a minimum type of speed of 30 words per minute (typing test will form part of the short-listing process)
- Ability to work well in a fast-paced environment.
- Self-motivated
- Flexible
- Keen team player
- Excellent problem-solving skills.
The Offering:
- Starting Salary of £24,000 per annum (pro rata) with the opportunity to increase earnings through additional training.
- Excellent working environment with regular team social events, subsidised meals, free on-site car parking and progression opportunities, plus additional benefits packages.
If you are interested in learning more and applying to this role, please contact me today!
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- Type:
- Part Time, Permanent
- Start Date:
- 20/08/2024
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- V-39835
- Job ID:
- 222201007
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