Head of Repairs  

Salary: £77,700  

Location: Manchester - Agile  

Full Time, Permanent  

Closing Date: 04 September 2024 

Support our communities. See the difference you can make in our city.  

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.  

Are you experienced within the construction / building / maintenance sector, with an understanding of asset management?  

Do you have substantial knowledge of successfully managing in-house repair teams, and partnerships with sub-contractors?  

We have an exciting position available for a Head of Repairs to join us!  

As the Head of Repairs, you will lead and inspire a talented team responsible for the ongoing responsive and empty homes maintenance repairs.  You will have strategic and operational responsibility delivering high quality and efficient service embedding a culture of customer excellence across the team.     

You will support the delivery of the One Manchester Asset Management Strategy so that the repairs and maintenance team deliver to agreed targets and ensuring that all operations meet statutory and regulatory obligations and One Manchester’s standards and financial parameters.  

What we’re looking for:  

·  Relevant Building Construction / Surveying / Management qualification.   

·  Can demonstrate an extensive and strong track record of leading a customer-focussed function to deliver excellent services.   

·  Has comprehensive experience of successfully managing in-house repair teams, and partnerships with sub-contractors.   

·  Has a solid track record of managing people and driving improvements in teams to achieve targets in the delivery of excellent service.   

· Substantial knowledge of working within the construction / building / maintenance sector, with an understanding of asset management.   

·  Experience of Procurement processes (incl. OJEU compliant) including tender design, evaluation and third party contractor monitoring and management.  

·  Proof of operating at a senior manager level with ability to influence and negotiate with customers, stakeholders and other partners.   

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.  

If this sounds like you then apply today, we’d love to hear from you!  

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.  

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.  

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.