Sales Order Processing

•             Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.

•             Answering the telephone take telephone orders by processing the order on Shopify and taking card payments

•             Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.

Finance Assistant

•             Customer account control involving the matching of invoices and payments, chasing customers for late payments, sending customer statements and issuing refunds etc.

•             Daily reconciliation of Paypal, Shopify and Credit Card bank accounts on Xero

•             Daily check of Paypal transactions to ensure all balances have cleared for payment along with daily Paypal draw downs and currency conversions

•             Reconciliation of Amazon seller two weekly payouts and posting of amazon charges

•             Booking in delivery notes against purchase order into our system, into Xero and on Hub Doc.

•             Monthly supplier statement reconciliations

•             Monthly meter readings for x4 units for Gas & Electricity and x2 printers and submission to the supplier

•             Monitoring the Accounts email inbox

Key Skills

•             High attention to detail

•             Good Excel skills

•             Excellent communication skills

•             Able to work in fast paced environment

•             Good IT skills and experience of using an ERP system.

•             Xero desirable