Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Pitsea, Essex who are looking to appoint a handful of Contact Centre Advisors for the 3 months ongoing, at the rate of £17.15 per hour umbrella

Job responsibilities

As a Contact Centre Advisor, you'll be the primary point of contact for residents regarding repairs and property maintenance, providing advice and information through various channels to ensure first-time resolution.

Key responsibilities include meeting individual and team performance targets, handling maintenance inquiries from leaseholders, and supporting the Neighbourhood Management team in delivering excellent housing and estate management services.

You'll strive for first contact resolution by proactively investigating and addressing resident's concerns, ensuring they have access to the right services and that their queries or complaints are resolved efficiently.

Should your skills match the above please send through your updated CV.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.