QA Manager

We are working with a forward thinking FMCG company who have a very ambitious growth plan ahead. They are now in a position where they require an experienced QA Manager to help facilitate these plans.

With a focus on continuous improvement and compliance with industry standards, the company is seeking a dedicated QA Manager to lead their QA team.

Job Responsibilities

• As the QA Manager you will lead the QA team, driving a quality-focused culture throughout the business
• Ensure that operational processes in production and fulfilment meet required quality standards and legal compliance, with a focus on food safety principles based on HACCP
• Review and ensure full compliance with technical SOPs, documents, and records, and their implementation on the shop floor
• Manage effective communication with internal and external stakeholders, including suppliers and production teams, to meet technical needs
• Conduct regular meetings with direct reports, provide coaching, and conduct quarterly performance reviews
• Oversee risk assessment processes, particularly in relation to new processes, products, or raw materials, and drive improvements
• Participate in product and process development, ensuring technical responsibilities are met during factory production trials
• Manage pest control accounts and oversee the resolution of non-conformance issues, working closely with the operational team to prevent recurrence
• Conduct internal audits in accordance with the quality management system and lead customer complaint investigations
• Drive continuous improvement initiatives using modern CI tools, performing root cause analysis and problem-solving for safety and quality issues
• Coordinate all lab testing and manage the calibration system
• Support the Technical Manager and deputise in their absence, ensuring smooth departmental operations
• Conduct regular site audits, including GMP, glass, and hard plastic audits, and drive improvements with operational teams
• Ensure all technical documentation is audit-ready at all times

Person Specification

• A degree in food science or a relevant discipline
• Hands-on experience in a food manufacturing environment
• Level 3 HACCP
• Strong leadership experience, with the ability to influence internal and external stakeholders
• Proficient in IT skills, particularly Excel, with strong organisational and problem-solving abilities
• Experience with ERP systems like Unleashed or Mint Soft is desirable

Hours of Work, Pay, and Benefits

• Up to £35,000
• Monday to Friday, 08:00 to 17:00 (some flexibility required)
• 25 days holiday
• Contributory pension scheme