Location: Nottingham
Salary: £27,000 - £30,000 per annum
Hours: Full-time, 37.5 hours per week

About Us:

Total Staff is delighted to be recruiting on behalf of a prestigious student accommodation provider in Nottingham. We are looking for a dedicated and highly organized Assistant Operations Manager to join the team at a large, vibrant student residence housing 800 students. This is a fantastic opportunity for someone with experience in Purpose-Built Student Accommodation (PBSA) or a fast-paced hospitality or hotel management environment.

Role Overview:

As the Assistant Operations Manager, you will play a key role in ensuring the smooth day-to-day operations of the accommodation. Working closely with the Operations Manager, you will help oversee all aspects of the property, ensuring a safe, welcoming, and efficient living environment for our students.

Key Responsibilities:

• Operational Management: Assist in managing daily operations, ensuring the accommodation is well-maintained and operates efficiently.
• Team Leadership: Support the management of on-site teams, including maintenance, housekeeping, and front desk staff, fostering a positive and productive working environment.
• Resident Support: Help manage the student experience, addressing any issues or concerns promptly to maintain high levels of resident satisfaction.
• Health & Safety: Ensure compliance with health and safety regulations, conducting regular checks and implementing necessary improvements.
• Facilities Management: Coordinate maintenance and repair activities, ensuring the property is kept in top condition.
• Budget Assistance: Aid in managing budgets, monitoring expenses, and ensuring cost-effective operations.
• Crisis Response: Support in handling emergencies and implementing safety protocols.
• Event Management: Assist in organizing events and activities to enhance the student community.

About You:

• Experience in PBSA, hospitality, or hotel management.
• Strong leadership skills and the ability to manage and motivate a diverse team.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Strong communication skills and the ability to build positive relationships with residents and staff.
• A proactive problem solver who can stay calm under pressure.
• Knowledge of health and safety regulations.
• Financial awareness and experience with budget management.

What We Offer:

• A competitive salary of £27,000 - £30,000 per annum.
• Full-time hours (37.5 hours per week).
• Opportunities for professional growth and development.
• The chance to work in a dynamic, student-centered environment.

If you are passionate about creating a positive living experience for students and have the skills and experience we are looking for, we encourage you to apply.