Operations Support Clerk | Leigh Sinton, Malvern | Full Time | £25,000 per annum

Our client is a leading provider of cold storage and refrigeration solutions for retail environments. We specialise in refurbishing refrigerated cabinets, freezer cabinets, and cold rooms to ensure optimal performance and energy efficiency. Their projects range from convenience stores to Supermarkets.

The successful candidate will be expected to support the Operations Department by reporting to the Operations Director, ensuring the smooth progression of all retail and contracts projects. This role involves coordinating all aspects of administration and providing customer service to both clients and colleagues as needed.

Are you the right person for the job?

• Excellent customer service skills
• Outstanding communication and people skills
• Previous experience in administration
• Attention to detail
• Microsoft Teams, Excel and Word proficiency

What will your role look like?

• Enter and maintain accurate data on the company system and customer-specific platforms
• Utilise Sage software for data entry, financial tracking, and reporting
• Manage and update company drives and project information trackers
• Communicate with customers to secure bookings and address inquiries
• Assist with project delivery, including coordinating resource bookings, transport, and accommodation where required
• Process orders and submit details to finance upon project completion
• General Responsibilities and Expected Standards
• Maintain a high standard of customer service and care in your area of responsibility
• Follow all Company policies and procedures
• Ensure all work meets the high-quality standards set by the Company procedures or as directed by the Managing Director
• Adhere to Health & Safety standards, including safe working practices. Report any equipment defects and follow safe practices to prevent endangerment of yourself or others
• Carry out work with due regard for the environment, following the Company’s Environmental Policy procedures relevant to your role

What can you expect in return?

• Pension scheme
• Opportunities for professional development
• Health and wellness benefits

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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