We are looking for a skilled and experienced COMCATs Catering Engineer to join our team in Brighton. The successful candidate will be responsible for the installation, maintenance, and repair of commercial catering equipment across a variety of sites. This role is essential in ensuring the smooth operation of our clients' kitchens, providing prompt and reliable service to minimize downtime.

Key Responsibilities:

• Installation:

  • Install commercial catering equipment, including ovens, grills, dishwashers, and refrigeration units.
  • Ensure all installations meet industry standards and client specifications.
  • Conduct site assessments to determine the best installation practices and equipment placement.

• Maintenance and Servicing:

  • Perform regular maintenance checks and servicing of commercial catering equipment to ensure optimal performance and compliance with safety regulations.
  • Diagnose and repair faults in a timely and efficient manner to prevent equipment breakdowns and minimize disruption to clients' operations.
  • Conduct safety inspections and tests on gas and electrical equipment to ensure compliance with legal requirements.

• Callout Duties:

  • Participate in the callout rota, responding promptly to emergency repair requests and ensuring issues are resolved quickly and efficiently.
  • Provide detailed reports on all callouts, including the nature of the fault, work carried out, and any further recommendations.
  • Maintain clear and effective communication with clients during callouts, ensuring they are kept informed throughout the repair process.

• Customer Service:

  • Build and maintain strong relationships with clients, providing expert advice on equipment usage, maintenance, and safety.
  • Recommend system upgrades or replacements when necessary, ensuring clients are aware of the latest industry advancements.
  • Deliver excellent customer service, ensuring client satisfaction with all aspects of the work carried out.

Requirements:

• Experience and Qualifications:

  • Minimum of 3-5 years’ experience as a Commercial Catering Engineer.
  • Must hold current COMCAT qualifications (1, 2, 3, and 5).
  • Strong knowledge of commercial catering equipment, including gas and electric appliances.
  • Experience in diagnosing and repairing a wide range of catering equipment.

• Skills:

  • Excellent problem-solving skills with the ability to diagnose and fix issues efficiently.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively, prioritizing tasks based on urgency.
  • Attention to detail, with a strong commitment to safety and compliance.

• Other Requirements:

  • Full UK driving license.
  • Willingness to participate in the callout rota and be flexible with working hours.
  • Based within a commutable distance to Brighton and surrounding areas.