This is a pivotal role, within the UK office of a large international company, serving as the central point of contact for customers

Company 
An international business providing natural ingredients to all sectors of food, beverage and nutrition.

The Role
This pivotal role, within the UK office of a large international company, serves as the central point of contact for customers.  
Providing excellent customer service understanding customer needs and maintaining ongoing communication, inside sales support build trust and loyalty, leading to repeat business and long-term relationships.
Supporting the account managers, setting up customer accounts, placing orders, providing all order documentation, chasing payments and checking delivery schedules.  The ability to work with accuracy is paramount for this role, as is data maintenance and the monitoring of productivity.
Organising and supporting customer visits, collaborating with other stakeholders
Proactively managing overdue payments to support cash flow, managing dispute cases
Following up on customer complaints and ensuring all customer communication is maintained within timescales

Personal Profile
Customer focussed
Exceptional attention to detail
Responsible and able to take ownership of projects
Good communicator and able to learn quickly 
Ability to work as part of a team and independently
IT literate with experience using SAP 

Ref Code: CV41563LHF
To apply, send your CV to our People Consultant, Lisa Fox and she will have a chat with you about the role and your experience. Please quote ref: CV41563LHF
Only those based in the UK with the legal right to work in the UK need apply.
Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.