Administrative Assistant/Receptionist | Carterton | Monday-Friday, 8am-5pm | £20,000-£25,500 per year

Empire Gates specialise in residential and commercial automation alongside the manufacture of industry-leading aluminium gates. We design, build, install and maintain electric gates, entry systems, bollards and barriers. We pride ourselves on the quality of our work and the satisfaction of our customers. As a small business with less than 15 employees, every person counts and every voice is heard. We’ve grown our business alongside the people we work with and as such we like to look after everyone in the company. We like to work hard, but with regular breakfast trips outside of the office and a trip away for all staff each year, our intention is to create the strongest team possible.

Are you the right person for the job?

• Great communication and interpersonal skills with a strong focus on customer service
• Organised and able to multi task with a keen eye for detail
• Acting in a professional, friendly and calm manner, even under pressure
• Proficient use of IT applications is essential

What will your role look like?

• Take calls from new and existing customers
• Manage inbound company emails
• Log customer issues
• Triage and schedule maintenance requests
• Organise service visits
• Order stock and equipment
• Liaise with engineers
• Generate quotes for existing customers
• Process payments over the phone
• Schedule third parties and contractors
• Manage installation projects

What can you expect in return?

• 21 days holiday + bank holidays
• Pension scheme
• On-site parking

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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