Application Support Analyst (COINS)
Posted 23/08/2024 by Langham Recruitment
Application Support Analyst (COINS) | Up to £60k DOE| Hybrid / West Midlands
We are looking for someone with technical, hands-on COINS experience to be able to support the COINS application for a desirable construction company.
The role will involve providing application support, ensuring that technical issues are resolved within agreed business SLA’s or escalated when appropriate.
Role / Responsibilities:
Qualifications / Experience:
Package:
We are looking for someone with technical, hands-on COINS experience to be able to support the COINS application for a desirable construction company.
The role will involve providing application support, ensuring that technical issues are resolved within agreed business SLA’s or escalated when appropriate.
Role / Responsibilities:
- Provide system support and user management
- Resolve issues and support tickets within agreed SLAs
- Assist with bug fixes and system changes
- Provide training as required giving advice and guidance to ensure best practise
- Develop technical documentation and internal knowledgebase
- Log support issues and liaise with 3rd party application vendors support to ensure resolution of software incidents
- Work alongside and advising internal/external IT support teams
- Deliver system configuration
Qualifications / Experience:
- Experience supporting the COINS ERP system
- Knowledge of a range of COINS modules
- Experience managing system user profiles
- Experience of system configuration in COINS
- Experience of bug fixes and system changes
Package:
- Salary up to £60k DOE
- Hybrid / flexible - min 2x a month onsite in the West Midlands office
- Generous company benefits
- Type:
- Permanent
- Start Date:
- 22/08/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BH-1925-2
- Job ID:
- 222217488
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
