Our client based in Ipswich (hybrid working - 3 days a week in the office) are seeking a Debt Recovery Manager to join them in a permanent position, based on skills and relevant experience the salary is between £50-55k + bonus (15-30%) + benefits.

You must be an experienced Credit Manager or Finance Manager (Debt Related experience) who has led and developed a small team (4) in the past to be considered for this role. Experience within utilities or debt management industries would be ideal as well as successfully minimising exposure to bad debt. You must have had exposure to legal processes, contractual disputes and liability, a strong understanding of risk mitigation and management as well as partnering effectively with stakeholders and third parties.

If you have the relevant experience for this role, please apply to see a full job spec and I will contact you after the bank holiday weekend.

Debt Recovery Manager

To minimise exposure of bad debt proactively and re-actively through credit risk, collection of aged and complex debt, ensuring processes are fit for purpose and continually improving the way we do things to decrease risk of bad debt charge impacting overall business performance.

Leading and developing a team

Management of complex Debt Portfolio

Reducing and managing escalated debt.

Credit risk + risk mitigation

Queries, escalation and legal processes

Process Review

Meetings with finance team, customers and stakeholders

KPIs

Prioritising case load

Managing third party suppliers

Presentations with stakeholders

Review of supply T&Cs

Decision Making

Root cause of escalated debt

Awareness of customer life-cycle and service structures

Negotiation and customer service

People management, support, coaching and developing

Analytical thinker

Excellent communication skills

For more details please apply