Repairs Administrator
Posted 27/08/2024 by i-Jobs
Job Opportunity: Repairs Administrator (Temporary)
Position: Repairs Administrator
Contract: Temporary, 3 Month contract
Possibility of Extension: Yes, based on performance
Pay Rate: £11.79 per hour (PAYE)
Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00
Location: CV10 7QR
Job Purpose:
To deliver an excellent day-to-day core housing repairs service. This includes technical support, receipt and dealing with repair enquiries, requests, complaints, comments, work scheduling and making appointments
Key Responsibilities:
- The day-to-day delivery of core housing repairs service. This includes technical support providing full administrative duties to run operationally the voids, planned maintenance and reactive repairs sections.
- Allocate work effectively in line with the volume and time required to complete jobs to ensure that trade operatives and subcontractors achieve performance levels.
- Analyse customer satisfaction rates and make recommendations to ensure that Targets are achieved.
- Liaise closely with the housing management team to address repair enquiries and provide advice to resolve repair queries/problems.
Qualifications and Experience:
- Must have experience of working in the social housing sector
- Relevant experience in work planning and utilising IT systems
- Relevant experience in the repairs and maintenance sector
- Experience in a customer-focused service
- Building Construction or trade-related qualification at NVQ 3 is desirable
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- Type:
- Contract
- Start Date:
- ASAP
- Contract Length:
- 3 Months
- Contact Name:
- Login or register to view
- Telephone:
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- Job Reference:
- 5252345_1724784433
- Job ID:
- 222225893
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