AL790: Catering Manager

Location: Liddington, Swindon

Salary: £40,382.44

Overview:

First Military Recruitment are currently seeking a Catering Manager on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Overseeing correct procedures for storing, preparing, cooking and serving food including labelling, temperature checks and allergy management.
• Keeping high standards of cleanliness and hygiene in all kitchen and dining areas.
• Carry out regular daily, weekly and monthly audits in line with the current requirements.
• Adhering to all regulatory issues in respect of health, hygiene and safety including HACCP.
• Monitor and update catering risk assessments as required.
• Prepare for and conduct internal and external audits/inspections by managers, NSF and environmental health.
• Ensure cleaning schedules are produced and followed by all catering staff.
• Ensure all food allergen policies and procedures are followed by all catering staff.
• Ensure every meal is appetising, well stocked and well presented to a high standard.
• Ensure that all those with specific dietary and allergy requirements have the same standard as of meal and service.
• Oversee all aspects of dining from preparation to service and clean down.
• Ensure recipes are followed using the correct ingredients.
• Address all issues with quality and quantity of food.
• Presentation of the dining room including drinks stations, salad bars and general layout should be maintained at every meal and throughout each meal service.
• Make sure the correct notices are displayed in line with the company standards.
• Work across departments to ensure optimum programming for guest meal times.
• Use feedback to continuously improve all aspects of the catering operation improving overall scores on the different feedback reports anticipating future needs.
• Deal with any special requests in a timely and fair-minded way.
• Use the monitoring, review and file system to be fully compliant across all staff in the catering department.
• Programme all staff work in line with hours contracted, customer requirements and needs of the business.
• Delegate tasks effectively across the department to ensure all requirements are met.
• Maintain correct staffing levels for volumes of business throughout the year.
• Prepare detailed budget information for discussion with the General Manager.
• Take responsibility for financial paperwork associated with the department.
• Take responsibility for control, monitoring and cleanliness across all catering facilities.
• Ensure all equipment is maintained in line with providers recommendations, regulations and policies.
• Enhance and maintain a healthy and safe working environment.
• Take account of environmental concerns in running the department considering, waste, impact of actions and wider environmental issues across the centre.
• Liaise with all other departments as required to ensure correct information flow for the catering department and across other areas of operation.
• Implement agreed action plans across all areas of the catering operation.
• Seek to improve knowledge, skills and experience in catering and general management including attending training when required and apply learning to centre operations.
• Regularly review own targets/objectives.
• Contribute at a senior level to the day to day running of a residential activity centre.
• Conduct on call duties, such as Duty Manager or Emergency Support Manager cover (inclusive of overnight support) on a rota basis.
• Assist in other departments as required.
• Assist at other centres as required.

Skills and Qualifications:

• Level 3 food safety.
• City & Guilds 7061/2 or NVQ equivalent.
• Management qualification e.g. ILM l3 Award/ILM NVQ Level 3 Management.
• GCSE grade A-C English, Maths or Functional Skills L2 (or prepared to work towards).
• Experience in catering for large numbers.
• Identifies and seeks to understand customer requirements.
• Actively seeks customer feedback and uses it to improve the customer experience.
• Demonstrates an appropriate degree of knowledge of company and industry.