Client Advisor

Bexley

Job Role

Support those who have been out of work for longer periods might need extra help to move back into employment. The Restart Scheme will break down employment barriers that could be holding people back from finding work.

As a Client Advisor on the Restart programme, you will work with adult job seekers who are preparing to move into employment, helping them to identify and address the barriers that make this difficult by providing exemplary case management, including support, advice, advocacy and signposting to relevant services

You will provide information, advice and guidance and develop and maintain an action plan with each job seeker. You will agree a range of range activities with the job seeker to enable and inspire them to achieve sustained employment alongside non-employment progression measures, including improving wellbeing, self-confidence and level of independence.

Principal accountabilities

To manage a high volume caseload and deliver the job search process for new and existing clients to support them into sustainable employment ensuring that appropriate evidence is captured.

To support and motivate clients in their job search activities including, benefits and economic assessments developing realistic individual action plans relating to work and pre-employment training and offering a range of job search support courses that may increase employability.

To liaise with colleagues to identify specific recruitment needs and develop support for jobs fairs, employer open days, outreach events, special promotions, outsourcing/redundancy projects to deliver service off-site.

To organise and co-ordinate employment interviews and referrals for training as necessary to help individuals access sustainable employment.

To develop and maintain understanding of Government initiatives around supporting disengaged, socially and economically excluded clients in order to work with colleagues to develop appropriate and effective support to meet Government objectives.

To develop and deliver workshops covering a range of areas including introduction to the service, CV preparation and maintenance, interview techniques, completing application forms, job clubs and other thematic workshops.