Warehouse Supervisor

Remuneration:             Circa £30K (based on experience) Location:                                           Reading

Job description and responsibilities

The role  of the Warehouse Supervisor  is  to  supervise  all  day-to-day activities  in  the warehouse, to ensure all  activities  are carried  out  effectively  and in  line  with  company policy.  It also  includes  a number of key operational  administrative  tasks to be carried  out  – these are typically  linked  to stock management and the effective processing of purchase and sales orders through operations.

As a senior  person within  the Operations  department, this  person will be expected to demonstrate a high level of professionalism and integrity. The role will involve close co-operation with all internal departments, in particular Sales and Technical Support and Finance.

Overall Responsibility

    Supervise all day-to-day activities in the Warehouse

    Manage the flow of sales orders for despatch

    Work with the Operations Manager to help manage stock and other key aspects of the Operations department.

    Liaise, as required, with key vendors regarding purchase orders and deliveries.

Specific Responsibilities include

1.   Sales Order Despatching

    Print  despatch notes and manage allocation  of orders to  the warehouse team for despatch, ensuring despatches are made accurately and on time.

    Roll up daily invoices every evening on the system.

2.   Purchase Order Processing/Suppliers Liaison

    Place orders on suppliers for stock as required based on run-rate, lead times and MOQ’s

    Electronic filing of purchase orders, delivery notes, confirmations and amendments

    Arranging collection of goods / scheduling deliveries from Suppliers

    Handling Supplier related queries from Sales

    Always working towards reducing Supplier lead times

    Updating confirmations and amendments from Suppliers

    Assist in submitting claims for price protection

    Maintain Supplier price lists received each month and system buy prices

4.   Returns & Evaluations

    Supervise RMA returns process to ensure smooth running for both  Company and customers

    Ensure that supplier returns operate within a fortnightly schedule

5.   Stock

    Create new part numbers, update and maintain Supplier records as required

    Minimise stock obsolescence by keeping very close control from the time of purchase. Stock

Rotation to be initiated each month

    Stock discrepancies to be investigated and resolved

    Ensure safe storage of stock and that safe handling procedures are adhered to

    Maintaining inventory of warranty stock

    Responsibility for running the E-bay shop, including putting goods on and changing pricing as required

6.   General Duties

    Providing cover for the Operations Manager when they are absent

    Providing cover for other Warehouse personnel when they are absent.

    Ensure general tidiness and that Health & Safety requirements are adhered to at all times

    Any other reasonable work required by the Company

7.   Supervise Configuration and Fulfilment Services

    Supervise day-to-day activities in the provisioning area where routers are configured and customised.

    Liaise with Technical regarding sign off of and implementation of configurations

    Liaise with Sales as required regarding such orders.

    Assist, if required, with configurations, especially if staff are absent.

Qualification and experience required

1.   The  experience  required  for  the  position   will  typically  have  been  gained  from  working  in  a warehousing environment for a minimum of three years:

    Experience of Sage 200  is very desirable

    Experience in using Excel to derive various reports and present data.

    Should have a current reach truck licence / certificate

    Experience in handling a team of minimum 5 people, providing daily supervision, guidance and motivation as appropriate

2.   The ideal candidate will also have:

    Driving ambition to succeed and a desire to be an integral part of a growing organisation.

    Good communication skills at all levels

    Needs to be proactive in problem solving and reporting

    Ability to take initiative and to work under pressure with minimal supervision.

           Good time management skills and a strong regard for timescales and punctualit