We are recruiting for a Commercial Contracts Manager to join the Passenger Lifts Division at Stannah. This role is based from our Andover Head Office, candidates must live within a commutable distance.

As the Commercial Contracts Manager, you will be responsible for negotiating, agreeing, and managing contract terms and conditions with clients, aiming to minimise contractual risks and liabilities while ensuring alignment with company policies.

This role requires a proactive approach to managing pre- and post-order contracts, payment terms, and resolving account queries, all while providing guidance to internal departments.

Our ideal candidate will have previous experience working within a contracts department. Working knowledge of construction industry contracts would be advantageous.

Job Responsibilities:

• Contract Negotiation: Negotiate and review contract terms with customers, focusing on payment, programme, and legal aspects, following company guidelines.
• Sales & Account Support: Assist in approving new sales orders, resolving account queries, and modifying payment terms based on credit evaluations.
• VAT & Warranties: Ensure correct VAT handling and review client requests for collateral warranties, coordinating with Accounts and Insurance.
• Team & Process Management: Oversee the Contracts Administrator, provide training, and ensure smooth contract administration.
• Reporting & Meetings: Attend pre-contract meetings, support technical teams, and review monthly account and credit control reports.

Job Requirements:

• Contracts Expertise: Experience in a contracts department, with knowledge of construction industry contracts and handling customer/payment disputes.
• Strong Communication: Clear letter-writing skills, ability to read complex terms & conditions, and persuasive communication to achieve agreement.
• Analytical & Numerate: Strong numerical skills and a questioning mindset, able to interpret financial data and not take things at face value.
• Organised & Methodical: Well-organised, structured approach, with the ability to manage tight deadlines and follow through on tasks.
• Trust & Patience: Builds confidence and trust with stakeholders, remains calm under pressure, and focuses on completing tasks thoroughly.
• Qualification: Relevant law qualification would be beneficial or desire to work towards this.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking
• Company Funded LinkedIn Learning Account

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

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