Field Service Engineer

Location: South / East of the UK. Field/Home Office Based: daily travel to customer sites anywhere in the UK and Ireland, with occasional international travel for training (Germany or USA).

Salary - £38,600 to £44.800 (Dependant on experience) + Company car + Bonus potential +Excellent Benefits package

Hours: 42.5 hours per week (Monday-Friday)

Manpower Engineering is seeking a skilled Field Service Engineer to join a leading global company specialising in optical and precision engineering systems. In this role, you will be responsible for supporting and maintaining cutting-edge microscopy and optical systems, ensuring excellent service and customer satisfaction. The role covers everything from site surveys and installations to repairs, maintenance, and decommissioning.

If you're ready to work with advanced technologies and contribute directly to customer success, we would love to hear from you!

Principal Purpose

As a Field Service Engineer, your main responsibility will be to provide technical service and support to customers. You will ensure equipment is performing to specification, diagnose and repair issues, and maintain service performance targets. The role requires you to act as a technical expert and key contact for customers, making sure their needs are met efficiently.

Key Responsibilities

• Perform daily service tasks, including diagnosis, repair, preventive maintenance, installation, and commissioning
• Maintain accurate and timely service documentation and records
• Manage spare parts, including ordering, installation, and returns
• Ensure tools and test equipment are properly maintained and calibrated
• Provide alternative solutions when repairs cannot be completed on time
• Offer technical support to customers and colleagues
• Participate in site surveys, meetings, and international training as needed
• Travel extensively within the UK and Ireland, with occasional international travel for training or meetings
• Adhere to health, safety, and environmental regulations

What We're Looking For

• 2-3 years of experience in electronics or mechanical service roles
• HNC/HND qualification or equivalent hands-on experience
• Strong customer service mindset with effective communication skills
• Willingness to travel across the UK and internationally,
• Valid UK driving license

What We Offer

• Competitive salary and attractive benefits package
• Company car
• Opportunity to work with world-class technology and contribute to meaningful projects
• Continuous training and career development opportunities

If you're passionate about problem-solving, technology, and delivering exceptional customer service, this is the role for you!

Next Steps:

Submit your CV now. We are more than happy to answer queries and help you with your journey.