Are you ready to lead and drive excellence in service management? Stannah, a trusted name in lift and escalator solutions, is seeking a Branch Manager to oversee our operations and uphold our commitment to safety and service excellence in our London Infrastructure Branch.

As the Branch Manager, your job is to lead, inspire, and oversee the London Infrastructure Branch (LIB) which manages all Network Rail lifts and escalators within within the London area.

The role involves developing the business strategy, setting clear objectives, and managing the branch's profit and loss (P&L) to ensure contractual commitments and key performance indicators (KPIs) are consistently achieved.

Services include the provision of comprehensive planned preventative maintenance, repair and modernisation supply for all manner of lifts and escalators.

The considerable potential for continued business success in this region requires an energetic and experienced Lift Industry professional, capable of growing the business in the face of strong regional and national competition, by providing successful leadership to the c.40 staff in the Branch

Job Responsibilities:

Reporting to the Head of Infrastructure Divisions, the Branch Manager's job will be accountable for every aspect of Branch performance, from its current and future profit and portfolio mix , as well for building and implementing a long-term sustainable growth strategy for the Branch. Your responsibilities include:

• Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
• Team Management: Lead a dedicated team to ensure optimal performance and development.
• Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
• Financial Management: Drive profitability through effective budget management and strategic decision-making.
• Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.

Skills and Experience:

• Proven track record in service management within a comparable industry, ideally the lift and escalator industry
• Strong leadership skills with the ability to motivate and develop teams.
• A strategic business outlook for service in the lift and escalator industry with knowledge of our chosen markets an advantage.
• Excellent communication and interpersonal skills.
• Commercial acumen in managing B2B relationships.
• Relevant business or management qualification

If you are looking for a Lift Manager job or Lift Branch Manager job, or Escalator Manager job or Lift and Escalator job click the apply now button to send your CV.

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking
• Company Funded LinkedIn Learning Account
• Company Vehicle
• Private Medical Insurance
• Managers Bonus Scheme, based on individual and company performance , which is paid annually

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

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