Housing Options Officer
Rickmansworth, UK

About Us

Three Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages, and small towns. The area has a diverse range of businesses and is a centre for the film industry, with Warner Brothers at Leavesden forming part of a studio cluster, along with Elstree and Pinewood a short drive away.

We are now looking for a Housing Options Officer to join us on a full-time, permanent basis, working 37 hours per week.

The Benefits

- Salary of £33,064 - £37,636 per annum
- 28 days’ holiday, rising to 30 days with service
- Generous employer contribution pension scheme
- Life assurance
- Flexible working opportunities
- Career development
- Free on-site parking
- Cycle-to-work scheme
- Discounted leisure centre membership
- Employee volunteering schemes
- Access to discounted activities and days out

This is a fantastic opportunity for an enthusiastic individual to join our Housing Services Department.

You’ll play a vital part in helping individuals, gaining valuable experience in housing legislation and contributing to a great working environment in the process.

So, if you want to make a difference in your community, while developing your career in a supportive and welcoming team, read on and apply today!

The Role

As a Housing Options Officer, you will deliver a high-quality, customer-focused housing advice service to residents, assisting them with their housing options.

You will investigate and advise customers on their housing needs and options, ensuring the Council’s statutory obligations related to housing advice and homelessness services are met.

Additionally, you will:

- Assist customers with applications for housing support
- Liaise with external agencies and support services
- Work with the Housing Solutions Manager to assess homelessness cases and allocate resources
- Maintain accurate records and data for service reporting

About You

To be considered as a Housing Options Officer, you will need:

- Effective communication skills
- The ability to deal sensitively with members of the public
- The ability to work both independently and as part of a team
- Strong organisational and time management skills

Please note, a DBS check will be carried out for this post.

The closing date for this role is 8th November 2024.

Webrecruit and Three Rivers District Council are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to join us as a Housing Options Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.