Receptionist Administrator (PM)
Posted 2 hours ago by Plus One Recruitment
Are you currently looking for a part-time position?
Do you have previous administration and customer service experience?
And would you like the opportunity to work within a close-knit team?
Our client is an incredibly reputable business based in Nuneaton that offers a variety of services to individuals or companies. The business specialises in delivering these goods through specialised departments. They are looking for a Part-Time Receptionist Administrator to come on board with their friendly, easy-going team based in Nuneaton, Monday-Friday, 1pm-5pm. The ideal candidate will have previous administration experience as well as experience in a customer service-facing role and show excellent communication skills. In return, the business will offer you a great working environment with a tight-knit team who all strive to see each other succeed.
Key Responsibilities
Do you have previous administration and customer service experience?
And would you like the opportunity to work within a close-knit team?
Our client is an incredibly reputable business based in Nuneaton that offers a variety of services to individuals or companies. The business specialises in delivering these goods through specialised departments. They are looking for a Part-Time Receptionist Administrator to come on board with their friendly, easy-going team based in Nuneaton, Monday-Friday, 1pm-5pm. The ideal candidate will have previous administration experience as well as experience in a customer service-facing role and show excellent communication skills. In return, the business will offer you a great working environment with a tight-knit team who all strive to see each other succeed.
Key Responsibilities
- Provide reception and administration support, ensuring the smooth functioning of the front desk.
- Answer incoming calls promptly and professionally, directing callers to the appropriate personnel or voicemail, and taking detailed messages when necessary.
- Maintain a log of all visitors to Reception, welcoming scheduled visitors, and promptly notifying staff of their arrival.
- Verify Anti Money Laundering (AML) documents.
- Assist with typing and secretarial tasks within the Conveyancing department.
- Handle scanning and sorting of posts for all departments upon request.
- Proficiently utilise the Firm’s case management system for efficient workflow.
- Perform file closing processes, preparing files for closure and archiving.
- Process client payments as required.
- Manage bookings for meeting rooms.
- Ensure all incoming mail is promptly opened, stamped, and distributed appropriately, following established procedures.
- Attend Conveyancing, Reception, and firm-wide meetings as required.
- Enter all incoming new enquiries via phone, email, or in-person onto the Prospect register in Tikit.
- Previous experience in a customer-facing and administrative role is preferred, with legal experience being advantageous.
- Proficiency in telephone systems and adept at handling calls with professionalism.
- Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
- Demonstrated commitment to excellent client care.
- Strong interpersonal and communication skills.
- Exceptional organisation and administration abilities.
- High level of accuracy and attention to detail.
- Ability to maintain discretion and always uphold client confidentiality.
- Where possible you will be required to cover other offices to avoid the need for the company to incur temp or agency cover costs.
- Provide holiday/sickness absence cover at the office and be flexible to provide cover at other offices, where you can.
- Office-based Hours: Monday-Friday, 1pm – 5pm.
- Type:
- Part Time
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- 1025071
- Job ID:
- 222479409
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