Job Title : Head of Volume Recruitment Delivery

Location : Bristol

Hours : Full time

Introducing PeopleScout

Technology is rewriting the rules of talent acquisition – at speed. The battle for talent is now a battle of wits, expertise, risk-taking and creativity.  Organisations want a partner who will help them out-think the competition. That partner could be you.

As a multi-award-winning Recruitment Process Outsourcing (RPO) provider, we don't just shape brilliant employer branding and talent solutions – we define the future of the sector too. We're ambitious both for our clients and for the ongoing success of our business, and as Head of Volume Recruitment Delivery, UK you'll see that we're consistently excelling in our aims.

What you'll do 

The role of Head of Recruitment Delivery (HoRD), UK is split into two primary areas of responsibility: Volume Delivery and Workforce Planning.

Dedicated to supporting our teams as they work to make a positive impact on our clients' strategic success and PeopleScout's commercial performance, you'll focus on the latest delivery strategies and solution designs. These are based on high-volume recruitment best practice, market conditions, industry-leading technology and data insights, all of which ensure that we maintain prosperous partnerships with everyone we work with.

You'll also champion our ‘Bigger, Better, Smarter, Deeper' strategy, help to nurture and grow our company culture, and create global resource plans that access talent in the UK, Poland and India to build high-performing client teams and internal structures.

Key responsibilities

• Leading a team of Recruitment Team Managers, and providing strategic direction to ensure excellent client delivery
• Collaborating with key stakeholders to understand and align volume delivery strategies with our clients' business goals
• Implementing operational processes to streamline recruitment workflows
• Helping to design and utilise data analytics and reporting tools to evaluate team performance and identify areas for improvement
• Developing a comprehensive workforce planning strategy for volume RPO service delivery
• Helping to analyse current and future staffing needs
• Using analytics and forecasting to identify potential gaps in workforce capacity and recommending solutions to address fluctuations in demand
• Staying up-to-speed with industry best practice, emerging technologies and workforce planning trends
• Championing our vision, purpose and values, and acting as a positive role model
• Motivating your team and driving growth and development
• Ensuring business aligned results from your team by outlining role expectations
• Taking a proactive approach to performance management

Who we're looking for

To be a success in this role you'll have extensive experience of recruitment and workforce management, with a focus on high-volume hiring, preferably within the RPO or staffing industry. An inspirational leader with the ability to build, manage and drive the performance of diverse teams, you'll be familiar with applicant tracking systems and other recruitment technologies.

You will have:

• A strong understanding of recruitment processes, client engagement, and operational optimisation.
• Exceptional communication and interpersonal skills to build and maintain relationships with Client Services and other key internal stakeholders.
• An analytical mindset with the ability to leverage data for decision-making and continuous improvement.
• A results-oriented approach with a commitment to meeting and exceeding client expectations.
• The ability to thrive in a fast-paced and dynamic environment, managing competing priorities effectively.

Also desirable is the experience of working with offshore delivery centres, the ability to develop and present scope of work services for stakeholders, and knowledge of the latest sourcing technologies and platforms.

As a PeopleScout employee, you're set to gain so much from being part of our team, including:

• Time off to rest, recover or conquer items on the bucket list through our 27 days holiday, and our holiday purchase benefit where you can buy up to an additional 3 days
• Great company paid benefits including, private medical *, health cash plan, life assurance, company pension and access to an Employee Assistance Programme
• Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym
• Other great flexible benefits such as a hybrid working pattern from our Bristol office, TechScheme, free mortgage advice, help with travel costs, plus more
• A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme
• Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement progress
• A group of diverse, passionate people to socialise and build your career with

*available to People Managers and Senior Professional roles

About us

PeopleScout is an industry award winner and leader in the development of best-in-class recruitment outsourcing and talent consultancy. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Next steps/Call to action

If this sounds like you, we'd love to hear from you. Click the apply button, and start your application today!