Helpdesk Manager
Posted 5 hours ago by HVAC Recruitment
Helpdesk Manager
London
Up to £50,000 per annum
We are seeking a highly organized and motivated Helpdesk Manager to join our clients in London. This is an exciting opportunity for an experienced professional to manage our CAFM (Computer-Aided Facilities Management) system, ensuring smooth scheduling, processes, and work order management across our facilities.
Key Responsibilities:
- Manage and oversee the day-to-day operation of the CAFM system, ensuring all work orders are correctly scheduled and processed.
- Collaborate closely with the helpdesk to ensure the efficient logging, assignment, and completion of work requests.
- Ensure onsite teams are effectively driving the completion of work orders and meeting deadlines.
- Analyze performance metrics and reporting to improve processes and drive service improvements.
- Communicate clearly and effectively with internal teams, contractors, and stakeholders to ensure smooth operations.
- Identify and resolve any operational or scheduling issues quickly and efficiently.
Key Requirements:
- Proven experience in CAFM management, ideally within a facilities or property management environment.
- Strong experience with helpdesk operations, scheduling, and process management.
- Excellent communication skills, with the ability to liaise effectively with onsite teams, management, and clients.
- Ability to drive efficiency, work to deadlines, and manage multiple priorities.
- Strong problem-solving skills and a proactive approach to improving processes and systems.
If you are an experienced CAFM Manager with a passion for delivering high-quality service, we would love to hear from you.
This role offers a competitive salary of up to £50,000 per annum and the opportunity to work within a dynamic and fast-paced environment in London.
If this sounds ike something you have been looking for, click APPLY or email your CV over to Alys at HVAC
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- gerygege
- Job ID:
- 222501020
- Applications:
- Less than 10
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.