Ecommerce and Marketing Manager – Luxury Furniture Company

Company Overview: SF Recruitment are supporting a long-established, family-run business providing high-quality home furnishings for over a century to recruit an Ecommerce and Marketing Manager into their team.

Purpose of the Role:

• Oversee and develop Ecommerce and digital functions.
• Lead and grow the Marketing and Ecommerce team.
• Manage and enhance the overall Marketing function.

Key Accountabilities:

• Achieve Ecommerce sales targets.
• Ensure the website is on-brand, functional, and competitive.
• Align digital and social media postings with company objectives.
• Deliver on-brand marketing campaigns on time and within budget.
• Foster a motivated team embracing continuous improvement.

Main Responsibilities:

• Meet sales targets for websites and hotline.
• Ensure customer UX is on-brand and up-to-date.
• Keep website products updated; liaise with the buying team.
• Organize photo-shoots and deliver segmented email campaigns.
• Set and manage PPC/SEO strategy with agencies.
• Manage Trustpilot relationship and update website policies.
• Develop and implement Social Media strategy.
• Drive traffic to websites and attract showroom visitors.
• Achieve financial objectives and enhance brand reputation.
• Liaise with external marketing companies and manage budgets.
• Implement media efficiently and report to the executive team.
• Identify new target markets and develop business cases.
• Roll out showroom campaigns and manage POS updates.
• Organize local events and engage with local communities.

Requirements:

• Proven track record in Ecommerce sales growth.
• Retail experience essential; premium brands or home furnishings sector desirable.
• Experienced people manager with a positive, flexible attitude.
• Hands-on approach with attention to detail.
• Experience managing agencies and third parties.
• Effective communication skills and creative writing ability.
• Ability to work across two group brands and manage multiple tasks.
• Relevant technical competency or qualification.

Package:

• £50-60k + up to £20k in performance bonuses per annum
• Pension in line with Auto-enrollment legislation.
• Staff purchases at cost.
• Extra day’s holiday on your birthday.
• Enrollment in the company ‘Pirkx’ health and benefit scheme.