Job Description

The Role

We have a rare opportunity for a Mortgage Services Sales Manager to lead a team of 9 Mortgage Consultants across a 7 branches in South East Birmingham.

To be successful in managing one of the top performing areas of the business, you will be driven, ambitious and have a can-do attitude. This role has huge potential for growth and development and could be a real career starter for the right individual.

The role will see you effectively retain, recruit, develop and manage a team of Mortgage Consultants with all levels of experience, providing an effective and efficient mortgage advisory service to customers in line with company policies, procedures, directives and statutory rules and regulations. The successful candidate will also receive ongoing support and training throughout their career with us to help achieve their business objectives.

This fantastic opportunity will offer an OTE of circa £80K and an excellent benefits package.

What’s in it for you?

• Competitive Basic Salary
• Commission
• Car allowance / company car
• Private Health Care
• Pension
• Generous Holiday entitlement
• Company discounts
• Fantastic training & development

Key responsibilities

• This role is responsible for the certification of those MSC’s under their span of control.
• Develop a team of Mortgage Consultants to achieve their personal business objectives and specific performance and quality standards set by the company.
• Support the recruitment, development and retention of Mortgage Consultants in line with the Company’s recruitment plan.
• Work closely alongside Estate Agency colleagues and the New Homes team to ensure a consistent and joined up approach is adopted in respect to all business development activities, ensuring that first appointment volumes are delivered in line with the business plans at all times.
• In conjunction with the Divisional Mortgage Services Director, implement, monitor and evaluate business plans to achieve the required growth in revenue from a range of income streams.
• Ensure that team members maintain best practice and adhere to all relevant legislation, promoting a consistent, high quality, customer-focused approach to business processes ensuring that the principles of Treating Customers Fairly (TCF) are adhered to at all times.

Background, Experience and Qualifications

• CeMAP qualification (or industry recognised equivalent) is a must have.
• Proven track record of being a sales leader with Mortgage services.
• An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
• Working knowledge of how to identify and maximise business opportunities within the estate agency environment.
• Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
• A good level of technical and e-commerce knowledge in order to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solutions

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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