Are you good with people and computers and like to talk on the phone?

Give us a call on (phone number removed).

We are recruiting for someone to join our team as a booking administrator within a busy Distribution company. This role will be working within a team of administrators, working closely with customers to liaison deliveries and update systems and paperwork accordingly. This role will include making a lot of calls to customers meaning it would suit someone who is confident talking and with administration.

If this sounds like something you’d love to join, keep reading!

Working any 5 over 7 days, 8 hour shifts between 8am and 8pm. Paying £13.10 per hour.

Key areas of responsibility:

• Contacting customers to book delivery slots at a time that suits them.
• Ensuring balances are settled on accounts.
• Updating internal systems and paperwork accordingly
• Working closely with the delivery teams to ensure each customer’s needs are met to a high standard.
• Approaching each customer with a warm and empathetic outlook and handling feedback and complaints in a professional manner

Skills and experience required:

• Comfortable and confident on the telephone and PC literate
• Being able to use own initiative.
• Positive attitude and outlook with ability to empathise in all situations.
• Systematic and persistent approach to work
• Putting the customer first and taking person responsibility to resolve any issues.

If this looks like a role that would suit you, give us a call on (phone number removed) to discuss the next steps in your new career!