Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford and is office based working 9-5.00pm. Our client needs this support for 3+ months. Our clients office is a 5-10 minute walk from the station.

We require people who are not on notice and can start within 1-2 weeks. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment.

You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.

Your role:

• Maintaining data and processing requests in relation to the Pension database and membership
  
• Dealing with enquiries on the telephone, email and in writing
  
• Collation of data for Management Information (MI) and production of MI report
  
• General admin support for the team
  
• Receiving and handling internal and external telephone queries.
• Running automated systems calculations.
• Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.
• Amending of, and with experience developing into checking non-financial work e.g. change of address.
• Developing a basic knowledge and awareness of their clients and associated schemes.
• Assisting the team with project related work e.g. bulk mailshots to scheme members.

Skills required

• Pensions knowledge advantageous, but not essential
• Ideally previous experience of working within an office environment is required
  
• Computer literate, including Word and Excel
  
• Organised, methodical and logical approach to tasks
  
• Common sense
  
• Good time management skills
  
• Can do attitude and takes pride in work
  
• Ability to work in a team towards targets
  
• Excellent communication skills, both written and verbal
  
• Ability to work on own initiative
  

Our client offers excellent training and a lovely working environment. If you are interested please call Sharon on (phone number removed) or apply ASAP.